* Company is responsible for indication of the Client's Account balance in any
particular moment.
* Company's responsibility starts from the moment when the first record about Client's
funds deposit is placed, changed
depending on results of the Client's Operations and continues up to the moment when the
Client's request for full
withdrawal of the funds from the Client's Account will be processed.
* The only official methods of deposits/withdrawals are the methods which appear on the
Site. Client is taking all risks
related to the usage of the payment methods, as to the fact that the payment methods
providers are not Company's
partners and such activity is not in Company's responsibility. Company is not
responsible for any delay or cancelation
of funds transaction which was caused by the payment method provider. If Client has any
claims related to any of the
payment methods, it's in Client's responsibility to contact the support of the
particular payment method provider and to
notify Company about such claims.
* Company doesn't take any responsibility to the activity of any third part service
providers which Client may use in
order to make any deposit/withdrawal. Company's financial responsibility towards
Client's funds starts at the moment the
funds arrives to the Company's bank account or any other account related to Company and
that appears at the Company
payment methods page on the Site. Company doesn't take any responsibility for actions or
omission of the third parties
who are carrying out banking, billing, or any other activity, similar to it, or other
intermediary activity related to
the support of banking or other accounts, billing or transfer of the Client's funds. In
case any fraud appears during
the Operation or after it, Company reserves the right to cancel the Operation and to
stop the Services provision
regarding the Client's Account. Company's responsibility as to the Client's funds ends
at the time the funds leaves
Company's bank account or any other account related to Company and appears at the
Company's payment methods page on the
Site.
* If any technical mistakes appear at the time of Operation Company reserves the right
to cancel such Operation and stop
all other Client's activity on the Site.
* Company is not responsible for any failure to process the data related to any systems
used by Client for payment, or
for the issuing refusal to provide authorisation of the payment. Company is not
responsible for the quality, quantity,
price, terms or conditions of any Services or other facilities offered to Client on the
Site or purchased by Client from
the Site. When Client pays for any of the Services, Client is primarily bound by the
Contract and Site terms and
conditions. Only Client is responsible for paying for all Services ordered through the
Site and for any additional
expenses/fees that can be applied to this payment. Company acts only as the executor of
the payment in the amount stated
by the Site, and it is not responsible for pricing, total prices and/or total sums. The
Client understands and confirms
that the Client is solely responsible for any foreign exchange fees levied by the
Client's bank or any payment processor
in ases when the Client deposits or withdraws funds in the currency different form the
currency of the Client's trading
account. The Client further understands and confirms that the Company shall not bear any
responsibility for the
reimbursement of any such foreign exchange charges. In case there is a situation when
Client do not agree with the
aforementioned terms and conditions and/or other reasons, Client is obliged to cancel
the payment, and, if necessary,
contact directly the administrator/ support of the Site.
* The identification process should be completed within ten (10) business days since
Company`s request to identify
Client is placed. In some cases Company may increase the identification process up to
thirty (30) business days.
* In order to make a deposit Client has to make an enquiry from Client's “personal
cabinet” on the Site. In order to
complete the enquiry Client has to choose any of the payment methods from the list
specified on the Site, fill in all
necessary details and to continue to the payment page.
* Processing time of the enquiry depends on the payment method and may vary from one
method to another, Company cannot
regulate the processing time. In case of using electronic payment methods the Operation
time can vary from seconds to
days. In case of using direct bank wire transfer the Operation time can be up to forty
five (45) business days.
* Company is not a tax agent for Client and not provides any Client's information to any
third part unless it will be
requested officially by a government office according to any applicable law.
* By agreeing to receive the Services, Client understands and accepts that processing of
any of Client's payments are
executed by Company, and there is no statutory right of revocation of already purchased
Services or any other
opportunities to cancel the payment. If Client wishes to reject to receive the Services
for further purchases of
Services or other facilities on the Site, Client can do that by using Client's personal
account/profile on the Site.
* By accepting the terms & conditions of the Contract and all polices mentioned in the
Contract, Client, as the legal
user of a bank or payment system or the virtual POS terminal (including, but without
being limited, users of
self-service terminals, stored-value cards, e-Wallet), hereby confirms that he is
entitled to receive Services offered
via the Site. Hereby Client warrants that Client have reached or surpassed the legal
age, which is considered as such by
any jurisdiction of Client or Company in order to receive Services provided on the
Site.
* By starting to use the Services Client takes legal responsibility for not violating
the legislation of any country
where such Services are being used, and confirms that Company is not responsible for any
unlawful or unauthorized
violation.
* Procedure of the Client's identity verification is carried out by Company for the
confirmation of correctness and
completeness of data provided by Client. For carrying out this procedure Company is
obliged to demand and Client is
obliged to provide:
— the scan or the digital photo of the all-civil, international passport or other
document proving the Client's identity
in a legible look. A pages of passports with the photo and personal data or other
document (for example ID Card)
containing the photo and personal data.
In addition Company has the right to demand from Client actual accounts for utilities,
the contract with bank on opening
of the personal account, scans of bank cards, and also any other documents if the
abovementioned documents don't allow
to identify Client in full and/or it's necessary to verify the data specified by the
Client at registration on the
Site.
* Client has the right to demand funds which is available in Client's Account at the
time of the enquiry.